Question 1

Who is the manufacturer of FAIRINO?

Accepted Answer

FAIRINO robots are made by FAIR INNOVATION, a new Chinese robot manufacturer. FAIR INNOVATION was originally a manufacturer of motors and reducers, but with investment from Alibaba, a major Chinese e-commerce company, it entered the robot manufacturing and sales business. Robots made by the company are also used on the production lines of Japanese automobile manufacturers in China.

Question 2

Is it really easy to use even for beginners?

Accepted Answer

Yes, it has direct teaching, which allows you to position it by moving it by hand, and intuitive software, so even beginners can operate it. For example, one of our agency staff had never operated a robot before, but was able to operate FAIRINO within about an hour of unpacking it. While this will vary from person to person, I believe it is easier to use than previous robots.

Question 3

What makes your robot different from other companies' robots?

Accepted Answer

In terms of specifications listed in the catalog, there is not much difference between the products of domestic and European robot manufacturers.The repeatability is also within ±0.02 to ±0.05 mm. The biggest difference with other companies' robots is the price.With FAIRINO, you can start using a robot at an extremely low price.

Question 4

Isn't the software expensive?

Accepted Answer

The basic software required for teaching FAIRINO is included in the controller, so there is no additional cost.

Question 5

Can I purchase just one unit?

Accepted Answer

Of course, that's OK. We can handle even orders for just one unit, so please feel free to place your order.

Question 6

Can you arrange peripheral equipment such as robotic hands?

Accepted Answer

Yes, we can also arrange peripheral equipment such as robotic hands. If you provide us with the actual workpiece and explain "what you want to move and how," we will propose the optimal combination of robot and hand.

Question 7

Do you sell robot stands?

Accepted Answer

Yes, we can also arrange for peripheral equipment such as robot hands.FAIRINO robots can be attached with magnets, so magnets can be installed using existing surface plates.

Question 8

What is the warranty period?

Accepted Answer

The warranty period is one year from the date of shipment from the manufacturer.

Question 9

Is the maintenance okay?

Accepted Answer

We are the only authorized maintenance distributor in Japan and will handle the matter.

Question 10

Is there training available to learn how to use the robot?

Accepted Answer

Training on how to operate FAIRINO is available for a fee, so please contact us for more information.>For inquiries and applications, please click here＞Download the document here

FAQ